Feedback loop photo from wired.com |
There is a very interesting piece in last months Wired that discusses the success of just the type of feedback loops that Dan suggested. The initial example they give of a successful feedback loop is those real-time dynamic speed displays, or driver feedback signs, that have a speed limit posting coupled with a huge sign announcing “Your Speed.” In this example, speeds fell 14% and were below the speed limit! I guess you can change behavior.
Could we incorporate such feedback, "as close to the point of care as possible" as Dan suggested, and improve hand hygiene compliance by 14%? Anyway, a very interesting article and they even included a podcast/mp3 that is a good listen.
Source: Thomas Goetz "Harnessing the Power of Feedback Loops" Wired June 2011
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